Shipping Policy
Thank you for shopping with Alpha Casa! We’re committed to delivering your order as quickly and smoothly as possible. Please read our shipping policy carefully before placing your order.
📦 Order Processing
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All orders are processed within 1–3 business days.
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Orders placed on weekends or holidays will be processed the next business day.
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Once your order is processed, you’ll receive a confirmation email with tracking info.
🌍 Shipping Times
Estimated Delivery Times:
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USA: 5–10 business days
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Canada, UK, Australia: 5–10 business days
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Rest of World: 7–12 business days
Note: These are estimates only. Actual delivery times may vary due to customs, local postal delays, or other external factors.
🚚 Shipping Carriers
We work with trusted global carriers like USPS, Yanwen, 4PX, and local delivery partners to ensure your package arrives safely and on time.
💵 Shipping Costs
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Free Standard Shipping on all orders!
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No hidden fees — the price you see at checkout is final.
🔍 Tracking Your Order
You will receive a tracking number once your order has shipped. You can track your package directly through our Track My Order page.
Tracking may take 3–5 days to update after your package ships.
🚫 Delays & Lost Packages
Alpha Casa is not responsible for delays caused by:
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Customs clearance
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Incomplete/incorrect addresses
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Weather disruptions
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Local postal services
If your package is lost in transit or hasn’t arrived after 30 business days, please contact us at support@alpha-casa.com — we’ll help make it right.
✉️ Wrong Address Disclaimer
It is the buyer's responsibility to ensure the shipping address provided is correct. If the wrong address is provided and the order is shipped, we cannot offer refunds or replacements.
🛑 Customs, Duties & Taxes
Alpha Casa is not responsible for any customs or duty fees that may apply to international orders. These fees are the responsibility of the customer.
📬 Questions?
We’re here to help!
Email us at support@alpha-casa.com for any shipping concerns.